Be well prepared for your visit to Townsville Day Surgery
Please note the following that may help assist you in preparing for your procedure. Once you have visited your surgeon’s rooms, they will allocate and notify you of your admission time. This is the time you will need to arrive at the Townsville Day Surgery.
We need to know if you have any significant Medical problems, Medications and Allergies that might affect your surgery. It is important that you return your patient registration form to us as soon as possible, at least 7 days prior to your admission. We need to review this prior to your procedure and discuss this with you at the time of your admission.
To help this process, we have created an online Registration Form to help make submitting your form easier. The link below will take you to Townsville Day Surgery PreAdmit.
Alternately, below is a PDF copy of our Registration Form if you prefer to complete it manually.
You may wish to submit this either in person or via fax or email. See contact information below:
Fax: (07) 4725 4566 | Email: firstname.lastname@example.org
If you become unwell before the day of your surgery and do not think you can attend your procedure, please contact your Surgeon’s rooms to reschedule your appointment.
Be aware of any additional payments (including insurance excesses and gaps) before your admission
My ‘peace of mind’ checklist:
To make sure that you are adequately covered for treatment in a private hospital, we suggest you:
The Private Health Insurance Ombudsman recommends considering taking a higher level of excess, rather than a restriction or exclusion, to save money on premiums. For more information about private health insurance, visit www.privatehealth.gov.au
Australian Private Hospitals Association
ABN 82 008 623809
PO Box 7426, Canberra BC 2610
Ph: 02 6273 9000
Am I adequately covered for private hospital care?
Will my private health insurance cover me for private hospital care when I need it?
Some patients are surprised to find that they are not fully covered for the care they need in private hospitals. They may not be covered for things like cardiac surgery, joint replacement or dialysis. If your private health insurance policy contains exclusions or restrictions then you may not be able to access some services in private hospitals.
This brochure, brought to you by the Australian Private Hospitals Association (APHA), explains what is meant by exclusions and restrictions in health insurance policies and how this may affect you. We encourage you to check your policy regularly to ensure that it is current and relevant for your circumstances and that you and your family can access private hospital care when you most need it.
What are exclusions & restrictions?
Exclusions are specific treatments or services not covered by your health insurance policy. Exclusions will be specifically stated on your policy and can include services like eye surgery or major joint surgery. Insurers can exclude any medical service except for psychiatric, rehabilitation services and palliative care. There is no limit to how many different services an insurer can exclude.
Restrictions apply to specific treatments or services that are only partially covered. There are several types of restrictions that can appear on a policy:
Insurers generally impose the following waiting periods for a policy to be a complying health insurance policy:
If you are unsure about waiting times contact your insurer.
Rights in regard to your privacy, health and care
As a patient visiting any hospital, you are entitled to multiple rights in regards to your health and the care provided to you. Some of these include:
For more information on your rights, please see the below link.
You also have some responsibilities yourself as a patient, including:
On the day of your procedure, you will be placed under an anaesthetic. This means that you cannot drive a motor vehicle for 24 hours after, as you will not be insured. You will either a relative or friend for the first night after discharge in case you become unwell.
If you are unable to provide information regarding your nominated carer on the day of admission, we may need to cancel your procedure and reschedule for a later date.
What to expect on the day of your admission
When you arrive at Townsville Day Surgery please introduce yourself to the staff at front Reception. They are there to help you. They will check your paperwork and take any payment that may be required for your procedure. You will then be asked to have a seat in our waiting room until a nursing staff member takes you through for admission.
What to bring
Wear comfortable clothing and footwear and leave all jewellery and valuables at home. You will change into a gown before your surgery. Do not wear make-up or nail polish.
You will need to provide a contact telephone number of the person who will drive you home.
About Your Anaesthetic
To most people, an Anaesthetic means that you are “asleep”. But there are several alternatives to a “General” anaesthetic that can be used. Each anaesthetic is individually tailored to the type of procedure you will be having and to your specific needs.
What does Anaesthetic do?
Meeting Your Anaesthetists
You will meet your Anaesthetist prior to you procedure. You will have completed a Medical History questionnaire prior to your admission. This will be reviewed. The Anaesthetist may ask about previous medical problems and tablets or medications you are taking, including allergies and previous adverse reactions. They will also ask if you or a member of your family have had problems with previous anaesthetic.
After the procedure
When the procedure has finished you will be taken to the first stage Recovery Room where specially trained Recovery Nurses will take over your care.
Things you need to know to ensure your safety during your stay at Townsville Day Surgery
You will wear an identification band which will state your name, date of birth, unique hospital identification number and other relevant information. At various times staff will check the details on this band and ask you to tell them information such as your name and date of birth.
This is not because they don’t know who you are – they are taking precautions to ensure you are the correct patient to receive the medication or treatment.
The staff are taking these steps to ensure that everything goes as planned for your procedure.
Ensure Correct Surgery
Before you are transferred to the operating theatre, your nurse or doctor may need to make a mark with a pen, on the part of your body which requires surgery.
It is important that this mark does not rub off. It is essential for the doctor and nursing staff to see the mark before your surgery commences. If for any reason the mark is removed, please advise the staff as soon as possible.
When you arrive in the operating theatre, the nurse will ask you to state your name, date of birth and the type of operation you are having. This is done to ensure that your surgery is performed correctly.
Stop the clot
As a result of your admission to hospital, you may be at increased risk of developing a blood clot in your legs or lungs. As part of your care, your doctor will assess you on admission to determine your level of risk and if necessary to implement treatment options to reduce the risk of developing a clot.
These treatment options may include:
Some of these treatments are not suitable for all patients. Your doctor will decide the correct treatment option for you.
For a number of reasons, people of all ages are at increased risk of falling whilst in hospital. These reasons include unfamiliar surroundings, poor balance, poor eyesight, unsafe footwear, their medical/surgical condition and some medications.
While only a small number of these falls cause serious injury, they often result in a loss of confidence which can interfere with independence and prolong the time spent in hospital.
Everyone has a role to play in helping reduce the risk of falls, while at the Day Surgery.
On your admission, you may have Falls Risk Assessment completed which staff will discuss with you and put in place a plan that suits your needs.
Preventing Pressure Ulcers
To reduce the risk of developing a pressure ulcer –
What to expect once you’ve been discharged from the hospital
After your procedure it may take you some time to wake up. We will monitor you in Recovery until you are awake and alert enough to be able to get home safely.
You are not allowed to drive home if you have had a General Anaesthetic or sedation. You will need to have someone to pick you up and stay with you on the first postoperative night.
We will give you written post-operative instructions to tell you what to expect after your procedure at Townsville Day Surgery. This will include information about pain relief, resuming your usual medications and activity, and follow-up arrangements with your doctors.
Postoperative Phone Call
A Nurse will call you the day after your surgery to ensure that you are okay after your first night, and have adequate pain relief and dressings.
Who should you call if there are problems?
If you have problems and need help (or just advice) try to contact your treating Doctor first. If you can’t reach them, call your General Practitioner or the Emergency Department at your nearest Public Hospital.
In an Emergency RING 000 and ask for an Ambulance.